Call Centers

We install up to date call centers of VOIP technology. The benefits you get through our installation are:

Center Benefits:

• Line Transfer (from one user to another, even if he is not at the same place).
• Audio Introduction Messages.
• Hold with the sound clip you want.
• Promotional messages while on hold
• Automatic answering machine (with the possibility of e mail sent).
• Time Schedule of the Call Center Working Hours
• Callback (the center saves the calls that weren’t answered, so that when the same number calls back, it will get redirected to the user who got the initial call).
• Blacklist
• Call History Control (call export on Excel or PDF).
• Record and audio the calls, anywhere you are
• Call Conference (many users can participate in one call)
• Email to sms
• Sms to email
• Fax to email
• Possibility of installing a call center device anywhere outside the company, as a part of it.
• Video Call
• Conference Device